      We take your privacy seriously and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data.
Data Collection and Use:
- Necessary Information: We collect your name, address, contact details, and IP address to process orders, personalize your experience, and track website usage anonymously.
- Limited Access: Only authorized personnel have access to your information. We do not sell, rent, or share it with third parties except to fulfil orders (e.g., shipping companies, payment processors) or where required by law or for fraud prevention.
Information Modification:
You can easily edit your personal details through the “Edit Profile” option on our website.
Information Sharing:
We only share your information when necessary:
- Order Fulfilment: To enable delivery, payment processing, and vendor collaborations.
- Legal Requirements:Â To comply with law enforcement requests or for legal proceedings.
- Safety and Security: To protect the safety of our users, employees, and affiliates.
Information Usage:
We primarily use your email address for:
- Order confirmations and fulfilment updates.
- Customer service inquiries and communications.
- Occasional newsletters (with opt-out options).
Transparency and Choice:
We strive to be transparent about our data practices and empower you to control your information. You can modify your details, unsubscribe from newsletters, and contact us with any privacy concerns.
Additional Notes:
- This policy is subject to change. We will update it here and notify you of any significant changes.
- For specific questions about our data practices, please contact our customer support team.
This revised policy offers:
- Clearer organization and concise language
- Emphasis on key information and user control
- Removal of irrelevant or redundant details
- Professional tone and legal compliance
Tatkal Service within 3 hours at your doorstep. we understand the problem when No water at home due to the breakdown of your water purifier.
Now you can book your AlkRO Service via whats App Number at 8800133166 anytime 24×7 to register your service complaint.
We love and care our customer because we understand the customer is most important for us as he is big Boss and we are stand here just because of them.
We have best service plans for the customer starting from Rs.1199. We customize these plans as per product routine service needs. These spare parts are quality products.
With quick service and quality products that makes our customer happy. Customer satisfaction is our aim and we always go miles for our customer’s smile.
AlkROÂ video Tutorials are available on YouTube to fix small issues raised in the water purifier; this is how to videos for customers to solve on immediate basis.
Our CRM software that can be used by mobile and desktop pc to register your complaint & you can also make any order as per your requirements.
Most of service calls are done within same day with positive service feedback. we are awarded Super Service Champs in the servery done by our customers.
Customer Reference
Our Customer Reference Program that attracts customer to participate in sharing Reference for new orders to get discount coupons on service.
